Proposal view
Proposal Type: Individual Paper 
Domain: Communities of learners 
SIG: Learning and Professional Development 
Scheduling category: Social interaction 
Type Submitted Paper 
Equipment Computer and data projector / beamer
Paper Details
Paper type Empirical
Title Supporting experience sharing as participatory workplace practice
Abstract Although it is widely agreed that experience is essential for learning at work, the difference between individual and collective experience has not thus far been analysed. This paper (Collin & Paloniemi, 2008) focuses on analysing and discussing the role of experience sharing for learning at work. This is done with the help of three theoretical viewpoints: participatory workplace practices (e.g. Billett, 2004), process model presented by Järvinen and Poikela (2006), and knowledge management studies (e.g. Riege, 2005). We address the following questions: In what kinds of situations does experience sharing take place? How is experience shared and who do the sharing in everyday practice? What are the obstacles for sharing experience? The empirical findings are based on interviews conducted in an industrial design company and in a horticultural nursery in Finland. Altogether 19 employees were interviewed. In addition to presenting the empirical findings, the presentation also discusses their practical implications. Consideration is given to such questions as, how far workplace learning needs to be organised or systematised, and what role is played by experience sharing between more experienced and less experienced workers. On the basis of empirical findings it is argued that experience sharing constitutes a crucial, but often neglected, means for enhancing participatory workplace practice.
Summary According to the studies on workplace learning (e.g. Beckett & Hager, 2002), expertise (e.g. Eteläpelto, 1998) and adult learning (Järvinen & Poikela, 2006), experience gained in work practice is a prerequisite for professional development. Further, recently the significance of the work community in professional growth and the construction of professional identity (e.g. Eteläpelto & Collin, 2004), has been emphasised. In this paper (Collin & Paloniemi, 2008) we concentrate on examining the role of experience sharing for learning in the context of work. We approach experience sharing from three theoretical viewpoints: participatory workplace practices (e.g. Billett, 2004), process model presented by Järvinen and Poikela (2006), and knowledge management studies (e.g. Riege, 2005). Supported by interview data from a design company (8 interviewees) and a horticultural nursery (11 interviewees) in Finland, the paper addresses following questions: In what kinds of situations does experience sharing take place? How is experience shared and who do the sharing in everyday practice? What are the obstacles to the sharing of experience?

 

The interview data were analysed with the help of qualitative analysis by thematisizing (Braun & Clarke, 2006) the transcribed texts in relation to the research questions. The purpose of the analysis was to raise the level of abstraction of the expressions used by the informants in their concrete descriptions to provide more general characterizations of experience sharing in the context of work. The interviews with the employees in both the design company and the horticultural nursery were firstly analysed independently. Secondly, the findings from the two work contexts were compared with each other. Thus, the final categories emerged from the comparison of the similarities and differences between the two different workplace learning contexts.

 

Focusing on everyday situations of experience sharing, our findings demonstrate that everyday learning and experience sharing in the workplace usually occur routinely. The experience that is shared relates to commonplace work practices and takes place alongside normal routines and tasks. Thus knowledge of organisational processes and procedures as well as products is shared most often. More experienced workers have a decisive role in the dissemination of experience to less experienced workers. The role of experience-based competence is highlighted as something that needs to be shared, but not without updating it for the situations in which it is to be utilized. Also, the importance of a collegial network created inside and outside the working team was emphasised. Despite the natural flow of experience sharing in the two organisations studied, difficulties in diffusing experience were also found. According to our interviewees, one obstacle to experience sharing lies in the individual nature of experience as such. Thus in many cases experience remains, at least partly, individual property.

 

Our findings lead us to conclude that experience sharing constitutes an important participatory workplace practice that is often neglected. We suggest that experience sharing is an important participatory practice (Billett 2004; 2006) in the workplace. The willingness of individual employees to learn and the possibilities for workplace learning go hand in hand. According to the previous studies (e.g. Smith, 2001; Stenmark, 2001) the prerequisites and challenges of experience-based knowledge sharing relate both to individuals and to several organisational and collective factors. In addition to the individual differences for example in the willingness to share one’s experience with the colleagues, the constraints related to workplace learning have been found to be mainly social or collective by nature (Collin, Paloniemi, Virtanen & Eteläpelto, 2008). For instance, it is not guaranteed that even the most optimal organisational circumstances will enable experience sharing and learning if the employees are not motivated to develop their practices and expertise. And, vice versa, despite dissatisfaction with and a poor atmosphere in the organisation, employees may be highly motivated by their tasks and colleagues. In such cases, it is possible that at the team and group level a new kind of togetherness may be built even though it is not supported by the official organisation (Collin, Paloniemi, Virtanen & Eteläpelto, 2008). The intertwined relationship between workplace learning and experience sharing emerges in how the employees perceive the ways in which the learning of others is supported at the workplace.

References:

Beckett, D. & Hager, P. 2002. Life, work and learning: Practice in postmodernity. New York: Routledge.

 

Billett, S. 2006. Relational interdependence between social and individual agency in work and working life. Mind, Culture and Activity, 13 (1), 53-69.

 

Billett, S. 2004. Workplace participatory practices. Conceptualising workplaces as learning environments. The Journal of Workplace Learning, 16 (6), 312-324.

 

Braun, V. & Clarke, V. 2006. Using thematic analysis in psychology. Qualitative Research in Psychology 3, 77–101.

 

Collin, K. & Paloniemi, S. 2008. Supporting experience sharing as participatory workplace practice. In S. Billett, A. Eteläpelto & C. Harteis (Eds.) Emergent perspectives on Workplace Learning. Sense-Publishers. (accepted)

    

Collin, K., Paloniemi, S., Virtanen, A. & Eteläpelto, A. 2008. Constraints and challenges on learning and construction of identities at work. Vocations and Learning. Available at: http://www.springerlink.com/content/fn41514637527535/fulltext.pdf

 

Eteläpelto, A. 1998. The development of expertise in information systems design. Jyväskylä studies in education, psychology and social research 146.University of Jyväskylä.

 

Eteläpelto, A. & Collin, K. 2004. From individual cognition to communities of practice. In H. P. A. Boshuizen, R. Bromme & H. Gruber (Eds.) Professional Learning: Gaps and Transitions on the Way from Novice to Expert. (pp. 231-250). Dordrecht: Kluwer Academic Publishers.

 

Järvinen, A. & Poikela, E. 2006. The learning processes in the work organisation: from theory to design. In E. Antaonacopouluo, P. Jarvis, V. Andersen, B. Elkjaer & S. Høyrup (Eds) Learning, Working and Living. (pp. 170-187). New York: Palgrave Macmillan.

 

Riege, A. 2005. Three-dozen knowledge-sharing barriers management must consider. Journal of Knowledge Management, 9 (3), 18–35.

 

Smith, E. A. 2001. The role of tacit and explicit knowledge in the workplace. Journal of Knowledge Management, 5 (4), 311–321.

 

Stenmark, D. 2001. Leveraging tacit organizational knowledge. Journal of Management Information Systems, 17 (3), 9–24.

Keywords Peer Interaction
Professional Development
Social Aspects of Learning
Appendices
Authors
Name Surname Institution Country e-mail EARLI Number Presenting
Susanna Paloniemi University of Jyvaskyla Finland susanna.s.paloniemi@jyu.fi   *  
Kaija Collin University of Jyvaskyla Finland kaija.m.collin@jyu.fi    
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